At 789r, we believe gaming should always be fun, entertaining, and within your personal limits. Our responsible gaming programme gives every Pakistani player the tools, information, and support they need to keep gambling a positive experience — never a harmful one.
Strict 21+ Policy in Effect
The 789r platform is exclusively for adults aged 21 and above. Age verification is mandatory for all withdrawals and is enforced through CNIC-based identity checks.
These are not just words on a page. Every one of these commitments is backed by real tools, real policies, and a real team of people who care about your wellbeing as a player.
789r enforces a mandatory 21+ age restriction on all accounts. Every player must verify their identity using a valid Pakistani CNIC before their first withdrawal is processed. Underage gambling is taken extremely seriously and any account found to belong to a minor is permanently closed immediately.
Every 789r account includes a built-in deposit limit tool. Set daily, weekly, or monthly PKR limits from your account dashboard at any time. Reductions take effect immediately. Increases require a 24-hour cooling period — giving you time to reconsider. You are always in charge of your spending on 789r.
If you feel you need a break from gaming, 789r's self-exclusion tool lets you suspend your account for a set period — from one month all the way to permanent exclusion. Contact our 24/7 support team via live chat or email and we will action your request without question, without delay, and without judgement.
Losing track of time during a gaming session is easy. 789r's session time reminder feature sends you an in-platform alert after you have been actively playing for a duration you choose — 30 minutes, 1 hour, 2 hours. Enable it in your account settings and take regular, healthy breaks between sessions.
Beyond deposit limits, 789r also offers a loss limit tool that caps how much you can lose across any given time period. Once your set loss limit is reached, your ability to place further bets is paused for the remainder of that period. This is one of the most powerful responsible gaming tools available on the platform.
Our dedicated responsible gaming support team is available around the clock, in both Urdu and English. Whether you're in Karachi, Lahore, Islamabad, or Faisalabad, help is always just a live chat message away. We treat every responsible gaming conversation with complete discretion and compassion.
All of 789r's responsible gaming tools are built directly into your account dashboard — no need to contact support for most of them. Here is a full breakdown of what's available to you right now:
Log in to your 789r account and navigate to the Responsible Gaming section in your account settings panel. All tools are available in one place.
Configure your daily, weekly, and monthly deposit limits in PKR. You can also set session loss limits. Changes that reduce limits take effect instantly.
Choose your preferred session reminder interval. 789r will display a visible on-screen alert when you hit your chosen time threshold to prompt a healthy break.
For a short pause, use the "Take a Break" feature directly in your dashboard for periods of 24 hours, 48 hours, or 7 days. For longer self-exclusion, contact our support team directly via live chat at any time.
Your full gameplay history, bet records, and transaction logs are always accessible in your 789r account. Regular self-review is a great habit for staying aware of your gaming activity.
Cap how much you can deposit in any 24-hour, 7-day, or 30-day period. Set your personal PKR limit and stick to it — 789r enforces it automatically so you never overspend, even in the heat of a big PSL match night.
Set a maximum loss amount per day, week, or month. Once reached, all betting activity is paused until the period resets. Ideal for players who want a hard financial boundary on top of their deposit limit.
Set an alert to remind you how long you've been playing. Longer sessions can lead to impulsive decisions. A quick break — even five minutes away from the screen — can help you refocus and play more responsibly.
Feeling like you need a short pause? Activate a 24-hour, 48-hour, or 7-day cooling-off period directly from your account. During this time, you cannot log in or place bets. No questions, no obstacles.
For longer breaks or permanent exclusion, contact our support team at any time. Self-exclusion periods range from one month to permanent. We will process your request immediately — your wellbeing comes before everything else at 789r.
Problem gambling can creep up gradually. Many people don't realise it's become an issue until the effects are already serious. If you recognise any of the following signs in yourself or someone close to you, please reach out to our support team immediately.
Chasing Losses: Depositing more and more money in an attempt to win back what you've already lost — especially after a bad run during PSL or other major sporting events.
Borrowing Money to Gamble: Asking family members, friends, or taking out loans to fund gaming sessions. Gambling should only ever be done with money you can comfortably afford to lose.
Neglecting Responsibilities: Missing work deadlines, family time, or social commitments because of gaming. If 789r is taking priority over important areas of your life, something needs to change.
Feeling Restless Without Gambling: Feeling anxious, irritable, or unable to relax when you are not able to access games. Gaming dependency can develop gradually and should be addressed early.
Hiding Your Gaming Activity: Being secretive about how much time or money you are spending on 789r or any other gaming platform. Secretiveness is often a sign that you already know something is wrong.
Answer these questions honestly. They're adapted from internationally recognised problem gambling screening tools used by gaming regulators worldwide.
Have you ever spent more money on gambling than you originally intended to in a single session?
Have you ever gambled to escape from stress, anxiety, depression, or problems in your personal life?
Have you lied to people close to you — family or friends in Karachi, Lahore, or anywhere — about how much time or money you spend on gaming?
Have you ever tried to cut down on gambling but found it difficult or felt uncomfortable when you did?
Has gambling ever caused problems with your finances, relationships, work, or mental health?
Have you ever felt the urge to gamble immediately after losing money, specifically to try and win it back?
789r's responsible gaming programme aligns with international best practices mandated by our gaming licence. Our internal systems proactively monitor player activity for indicators of problem gambling and our team may reach out to offer support tools where concerning patterns are detected.
789r operates a strict, zero-tolerance policy on underage gambling. The platform is intended exclusively for adults aged 21 and above. This age restriction is enforced through mandatory CNIC-based verification for all withdrawal requests, and any account found to belong to a person under 21 is immediately and permanently closed.
We understand that many Pakistani households share devices — whether a single smartphone in Karachi or a shared family tablet in Islamabad. If you share your device with children or younger family members, we strongly recommend the following protective steps:
If you suspect that someone under 21 is using a 789r account — whether yours or a separately registered account — please contact our support team immediately via live chat. We will investigate and take immediate action. Protecting minors from gambling is one of our highest priorities.
Self-exclusion is one of the most important tools we offer. Here is exactly what happens when you request it, and what you can expect from 789r throughout the process.
Reach out to our support team via live chat inside your account. Tell them you'd like to activate self-exclusion and mention your preferred duration. No detailed explanation is required.
Your account is suspended immediately. You cannot log in, deposit, place bets, or access your gaming history for the duration of the self-exclusion period you selected.
You will receive written confirmation of your self-exclusion via the email address registered to your 789r account. Your marketing preferences are also paused automatically.
After your chosen exclusion period ends, you may contact us to request reinstatement. A 7-day reflection period applies before reinstatement is processed. Permanent exclusions are irreversible.
Self-exclusion durations available at 789r: 1 Month · 3 Months · 6 Months · 1 Year · Permanent. All durations are enforced from the moment your request is confirmed. Withdrawals of any remaining balance can be arranged through our support team during the exclusion setup process.
789r serves millions of players across Pakistan — from Karachi's bustling Defence Housing Authority to the quiet streets of Faisalabad — and we take our responsibility to each and every one of them seriously. The joy of gaming, whether it's betting on a late-night PSL T20 clash or spinning the reels on a vibrant slot game, should come from the entertainment, the excitement, and the social experience — not from the hope of financial gain.
Problem gambling is a recognised mental health condition and can affect anyone, regardless of background, income level, or how long they have been gaming. The signs can be subtle at first. That's why 789r's responsible gaming programme is proactive, not reactive — we have systems in place that flag unusual behaviour early, and a dedicated team ready to intervene with care and support before things become serious.
We operate under an internationally recognised gaming licence, and our responsible gaming programme is built to meet and exceed the standards set by that licensing authority. We believe that long-term, sustainable player relationships are built on trust, transparency, and genuine care for player wellbeing — not on maximising short-term revenue at a player's expense.
If you ever feel that gaming at 789r is no longer enjoyable and has started causing stress, worry, or financial pressure, please stop playing and reach out to us right away. Our responsible gaming support team — fluent in both Urdu and English — is available around the clock. There is no stigma in asking for help. At 789r, we will always be glad you reached out.
Whether you want to set a deposit limit, activate self-exclusion, or just talk to someone, our 24/7 Urdu and English support team is standing by. You don't have to face it alone.
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