At 789r, your privacy is taken seriously. This Privacy Policy explains exactly what personal information we collect when you use the 789r platform, how we use it, who we may share it with, and what rights you hold over your own data. We believe in full transparency — no jargon, no surprises.
These highlights are a plain-English summary of our privacy commitments. They do not replace the full legal text in the sections below.
789r collects only the personal data that is necessary to operate your account, process your transactions, and comply with our international licensing obligations. We do not collect data speculatively or for unrelated purposes.
789r does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing or commercial purposes. Your information stays within the 789r ecosystem and its trusted service partners only.
All data transmitted between your device and 789r is protected using TLS encryption. Sensitive data such as payment information and CNIC details are stored using strong encryption at rest. Our systems undergo regular third-party security audits.
As a 789r player, you have the right to access, correct, and request deletion of your personal data. You can also withdraw marketing consent, request data portability, and object to certain types of processing — all through our support team.
789r retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Account data is retained for a minimum of five years post-closure due to regulatory requirements.
If 789r makes material changes to this Privacy Policy, you will be notified via email or an in-platform notification before the changes take effect. We will always clearly explain what has changed and why.
This Privacy Policy ("Policy") describes how 789r ("789r," "we," "us," or "our") collects, uses, stores, shares, and protects personal data relating to individuals ("you," "your," or "the Player") who visit, register on, or otherwise interact with the 789r online gaming platform available at 789r.site (the "Platform").
This Policy applies to all personal data processed by 789r in connection with the provision of online casino games, sports betting markets, live dealer games, lottery-style games, slot games, fishing games, and all associated services including payment processing, customer support, promotional activities, and account management features.
By registering a 789r account, accessing the Platform, or otherwise providing your personal data to 789r, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not register an account or continue to use the 789r Platform.
This Policy should be read in conjunction with the 789r Terms & Conditions, which also govern your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions regarding data privacy matters, this Privacy Policy shall prevail.
This Privacy Policy is intended for players based in Pakistan and reflects our obligations under applicable data protection principles and our international gaming licence conditions. We serve players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other regions of Pakistan.
2.1 Identity of the Controller. 789r is the data controller in respect of all personal data collected and processed through the Platform. As data controller, 789r is responsible for determining the purposes and means by which your personal data is processed.
2.2 Contact Details. If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a potential data protection concern, you may contact the 789r data protection team using the contact details provided in Section 15 of this Policy.
2.3 Licensing Context. 789r operates under an internationally recognised gaming licence. As part of its licensing obligations, 789r is required to maintain robust data protection practices, implement KYC (Know Your Customer) procedures, and retain certain records for regulatory and anti-money-laundering (AML) compliance purposes. Some data processing activities are mandated by these licensing conditions and cannot be waived by the player.
3.1 Overview. The categories of personal data that 789r may collect about you depend on how you interact with the Platform. The main categories are described in the table below, along with examples of specific data points within each category.
| Category | Examples of Data Collected | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, selfie/photo | Provided by you during registration or KYC |
| Contact Data | Mobile number, email address, city of residence | Provided by you during registration |
| Financial Data | JazzCash/EasyPaisa number, bank account details, transaction history, deposit/withdrawal amounts in PKR | Provided by you when making transactions |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Collected automatically when you use the Platform |
| Usage Data | Games played, bet amounts, win/loss history, session duration, bonus usage | Collected automatically through gameplay |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Generated when you contact our support team |
| Marketing Preferences | Opted-in/out status for SMS, email, and push notification marketing | Provided by you at registration or updated in account settings |
3.2 Special Category Data. 789r does not intentionally collect special category data (such as health information or political views). However, where a player voluntarily discloses a gambling-related health concern through our responsible gaming or self-exclusion channels, we may retain this information solely for the purpose of managing that player's account in line with responsible gaming obligations.
3.3 Data from Third Parties. In certain circumstances, 789r may receive data about you from third parties, including identity verification service providers, payment processors, fraud prevention agencies, and marketing analytics partners. Such data is used only in accordance with this Privacy Policy.
4.1 Primary Purposes. 789r uses your personal data for the following primary purposes:
4.2 Secondary Purposes (with Consent). Where you have opted in to marketing communications, 789r may also use your contact data to send you information about new games, promotional offers, bonus opportunities, and platform updates via SMS, email, or push notifications. You may opt out of marketing communications at any time through your account settings or by contacting support.
789r uses your gameplay and Usage Data to power responsible gaming monitoring tools. If our systems detect patterns consistent with problem gambling — such as rapidly increasing bet sizes, extended unbroken sessions, or frequent chasing of losses — our responsible gaming team may proactively reach out to offer support tools.
5.1 Contractual Necessity. The majority of 789r's processing of your personal data is necessary for the performance of our contract with you — that is, the 789r Terms & Conditions. This includes processing your identity data, financial data, and gameplay data to operate your account, process your transactions, and deliver the gaming services you have signed up for.
5.2 Legal Obligation. Certain processing activities — including KYC identity verification, AML record-keeping, and regulatory reporting — are required by the conditions of 789r's international gaming licence and by applicable laws. 789r has no discretion to waive these obligations even at the player's request.
5.3 Legitimate Interests. 789r processes certain data on the basis of its legitimate interests, including fraud detection and prevention, platform security, responsible gaming monitoring, and service improvement analytics, provided that such interests are not overridden by your fundamental rights and freedoms.
5.4 Consent. Where 789r relies on your consent as the legal basis for processing — most notably for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
6.1 What Are Cookies. Cookies are small text files placed on your device by websites you visit. 789r uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage objects) to operate the Platform effectively, remember your preferences, and understand how players interact with different features and games.
6.2 Types of Cookies We Use. 789r uses the following categories of cookies:
6.3 Managing Cookies. You may manage or delete cookies through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the 789r Platform, including your ability to log in and access your account. Instructions for managing cookies vary by browser; please consult your browser's help documentation for specific guidance.
Disabling all cookies will prevent you from logging in to your 789r account. Only strictly necessary cookies are active by default. Optional cookies (analytics and marketing) are only activated after you provide explicit consent through the cookie preference manager displayed on your first visit.
7.1 No Sale of Data. 789r does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial or marketing purposes. This is an unconditional commitment.
7.2 Service Providers. 789r shares personal data with carefully selected third-party service providers who assist in the delivery of our services. These providers operate under strict data processing agreements and are permitted to use your data only for the specific purpose for which it was shared. Categories of service providers include:
7.3 Regulatory and Legal Disclosures. 789r may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by law, by the conditions of our gaming licence, or pursuant to a lawful order. 789r will notify you of such disclosures where legally permitted to do so.
7.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of the 789r business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
8.1 Cross-Border Processing. As an internationally licensed gaming operator, 789r may process or store your personal data in countries other than Pakistan. This may occur where our cloud infrastructure, game software providers, or other service providers are based in different jurisdictions.
8.2 Transfer Safeguards. Where personal data is transferred outside of Pakistan, 789r takes appropriate steps to ensure that your data receives an adequate level of protection. This may include entering into standard contractual clauses with the receiving entity, ensuring the recipient jurisdiction has adequate data protection laws, or applying other appropriate transfer mechanisms.
8.3 Player Acknowledgement. By registering a 789r account and agreeing to this Privacy Policy, you acknowledge and consent to your personal data being transferred to and processed in countries outside Pakistan as described in this section, subject to the safeguards outlined herein.
9.1 Retention Principle. 789r retains your personal data for no longer than is necessary for the purposes for which it was collected, or as required by applicable law or our licensing obligations. When your data is no longer required, it is securely deleted or anonymised.
9.2 Active Accounts. While your 789r account is active, we retain all categories of personal data necessary to operate your account, process your transactions, and provide customer support.
9.3 Closed Accounts. Following the closure of your 789r account — whether at your request or at 789r's discretion — we are required to retain certain data for a minimum period of five (5) years to satisfy AML compliance requirements, licensing obligations, and to handle any potential disputes or legal claims arising after closure. Financial transaction records may be retained for longer periods where required by specific regulatory requirements.
9.4 Marketing Data. Where you have opted out of marketing communications, we will retain a record of your opt-out preference to ensure we do not contact you with marketing materials in the future. This suppression record is retained indefinitely.
If you close your 789r account but later wish to exercise your right to erasure, please note that some data may be legally required to be retained for the full regulatory retention period regardless of your request. We will clearly explain which data we are legally obliged to retain and why.
10.1 Overview of Rights. As a 789r player, you hold several rights in respect of your personal data. 789r is committed to facilitating the exercise of these rights promptly, fairly, and free of charge in the vast majority of cases. Your rights include:
10.2 How to Exercise Your Rights. To exercise any of the above rights, please contact the 789r support team via live chat or by email as described in Section 15. 789r will respond to verified requests within thirty (30) days. Complex requests may require an extension, in which case we will notify you within the initial thirty-day period.
10.3 Verification Requirement. To protect your data from unauthorised access, 789r will verify your identity before processing any data rights request. You may be asked to confirm your registered mobile number, answer a security question, or provide a copy of your CNIC.
11.1 Strict 21+ Policy. The 789r Platform is intended exclusively for adults aged twenty-one (21) years and above. 789r does not knowingly collect personal data from individuals under the age of 21. Registration is not permitted for minors, and 789r enforces this through CNIC-based age verification at the point of first withdrawal and through periodic identity checks.
11.2 Discovery of Underage Data. If 789r discovers or is informed that it has inadvertently collected personal data from an individual under the age of 21, it will immediately close the associated account, delete all personal data collected in connection with that account (subject to any mandatory legal retention obligations), and — where relevant — report the matter to the appropriate authorities.
11.3 Parental Guidance. Parents and guardians are responsible for monitoring their children's online activity. 789r strongly encourages the use of third-party parental control software on shared devices to prevent underage access to the Platform. If you suspect that a minor has created or accessed a 789r account, please contact us immediately via live chat or support email.
21+ Only. Gambling is strictly for adults. If you are under 21 years of age, you must not use the 789r Platform. 789r applies rigorous age verification procedures and will take immediate action upon discovery of any underage account.
12.1 Technical Safeguards. 789r implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key technical measures include:
12.2 Organisational Safeguards. All 789r staff who handle personal data receive mandatory data protection training. Internal data protection policies govern how personal data is accessed, used, and shared within the organisation. 789r conducts regular reviews of its security procedures to ensure they remain effective against evolving threats.
12.3 Data Breach Procedures. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 789r will notify affected players without undue delay and take immediate steps to contain and remediate the breach. 789r will also notify the relevant regulatory authority as required by applicable law.
12.4 Your Role in Security. The security of your 789r account also depends on the steps you take to protect your login credentials. 789r strongly recommends that you use a strong, unique password for your account, enable OTP-based two-factor authentication, and never share your credentials with any third party — including individuals claiming to represent 789r customer support.
13.1 Opt-In Marketing. 789r will only send you promotional communications — including offers about new games, deposit bonuses, free spins, cashback promotions, and PSL-season betting specials — where you have opted in to receiving such communications during registration or through your account settings.
13.2 Opt-Out. You may withdraw your consent to receive marketing communications at any time by updating your communication preferences in the 789r account settings panel, or by contacting our support team via live chat or email. Once you opt out, 789r will cease sending marketing messages within a reasonable timeframe, typically no longer than five (5) business days.
13.3 Transactional Communications. Please note that opting out of marketing communications does not affect 789r's ability to send you transactional and service messages, such as deposit confirmations, withdrawal notifications, account security alerts, KYC verification requests, and important updates to our Terms or this Privacy Policy. These messages are sent on the basis of contractual necessity and cannot be opted out of while your account remains active.
14.1 Right to Update. 789r reserves the right to update, amend, or replace this Privacy Policy at any time. Changes may be made to reflect updates to the Platform's features, changes in applicable law, revised licensing obligations, or improvements to our data protection practices.
14.2 Notification of Material Changes. Where a proposed change to this Privacy Policy is material — meaning it significantly affects your rights or the way we process your personal data — 789r will provide advance notice of the change via email to your registered address or through an in-platform notification, at least fourteen (14) days before the change takes effect. Minor or clarificatory changes may be made without advance notice.
14.3 Continued Use. Your continued use of the 789r Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you should cease using the Platform and may request account closure by contacting our support team.
14.4 Version History. 789r maintains an internal record of previous versions of this Privacy Policy. If you wish to review a prior version, please contact our support team with your request and the approximate date of the version you require.
15.1 Data Protection Enquiries. If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a data protection concern, you may contact the 789r data protection team through the following channels:
15.2 Response Timeframes. 789r acknowledges all privacy-related enquiries within twenty-four (24) hours and aims to provide a substantive response within five (5) business days. Requests relating to the exercise of your data rights under Section 10 will be responded to within thirty (30) days as required.
15.3 Complaints. If you are not satisfied with 789r's handling of your personal data or with the outcome of a data rights request, you may escalate your complaint to the independent dispute resolution or regulatory body designated by 789r's licensing authority. Further details of the escalation pathway are available upon request from the 789r support team.
Our support team is always ready to help — in Urdu and English, around the clock. For the quickest response regarding privacy matters, please use the Live Chat feature inside your 789r account dashboard and mention that your query relates to data protection or this Privacy Policy.
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